Terms and Conditions
Terms and Conditions
Terms governing purchases, product information, toy use, payments, shipping, returns, promotions and customer responsibilities through puzhev.com.
Scope
puzhev™ is operated by Guangzhou Haijue Trading Co., Ltd. These Terms and Conditions apply to purchases made through puzhev.com.
Product Information
We make reasonable efforts to present dimensions, colors, materials, photographs, included components and descriptions accurately. Minor variations may occur because of photography, screens, material characteristics or production tolerances.
Age Guidance
Customers are responsible for reviewing age guidance, warnings and product-specific information before purchase and use.
Supervision & Appropriate Use
Products should be used according to their intended purpose. Appropriate adult supervision is recommended, especially where toys contain multiple pieces, removable components or moving parts.
Orders & Acceptance
Orders may be reviewed for payment verification, inventory, shipping information, suspected fraud, product availability or pricing errors.
Prices, Taxes & Payment
Product prices, shipping charges, applicable taxes, discounts and final order totals are displayed before payment is submitted.
Order Processing & Delivery
Orders are generally processed within 1–2 business days. Estimated United States carrier transit is generally 7–15 business days after shipment.
Returns & Refunds
Eligible products may be returned within 30 calendar days after confirmed delivery, subject to the Return & Refund Policy.
Promotions
Promotions may include product exclusions, eligibility requirements, minimum purchase requirements, expiration dates or usage limits.
Customer Responsibilities
Customers are responsible for reviewing product information, providing accurate delivery information and using products according to their intended purpose and applicable guidance.
Prohibited Transactions
Fraudulent purchases, unauthorized payment use, promotion abuse or other unlawful activity are prohibited.
Intellectual Property
puzhev™ branding, original website text, photography, graphics and layouts may be owned by or licensed to Guangzhou Haijue Trading Co., Ltd. or applicable rights holders.
Third-Party Services
The store may rely on Shopify, payment providers, carriers, fulfillment providers and other third-party systems.
Consumer Rights
Nothing in these Terms is intended to exclude legal rights, guarantees or protections that cannot lawfully be excluded or limited.
Changes to These Terms
We may update these Terms to reflect operational, technical, business or legal changes. The current version will be published on this page.
Official Business Information
Legal Company: Guangzhou Haijue Trading Co., Ltd.
Legal Representative: Yang Qiuju
Unified Social Credit Code: 91440106MAEXLEQ94D
Website: puzhev.com
Registered address is not an authorized return address.