Scope

This policy applies when customers browse puzhev.com, place orders, contact Customer Care, subscribe to communications or use store features.

Information We May Collect

• Name, email address and telephone number.
• Billing and shipping addresses.
• Order, return and refund information.
• Device, browser and technical information.
• Information voluntarily provided to Customer Care.

How Information Is Collected

Information may be collected directly from customers, automatically through website technologies or from service providers involved in payments, shipping and store operations.

How We Use Information

• Process and fulfill orders.
• Provide shipping updates.
• Handle returns, refunds and support requests.
• Prevent fraud and maintain security.
• Improve store functionality.
• Maintain necessary business records.

Payment Information

Payment information may be processed by Shopify and participating payment providers. puzhev™ does not store complete payment-card numbers on its own store systems.

Cookies & Similar Technologies

Cookies and similar technologies may support website operation, security, preferences, analytics and performance.

Information Sharing

Information may be shared where reasonably necessary with Shopify, payment providers, carriers, fulfillment partners, technology providers and authorities where required by law.

Data Retention

Information may be retained as reasonably necessary for orders, returns, customer service, accounting, fraud prevention and legal compliance.

Information Security

We use reasonable safeguards intended to protect personal information. No electronic storage or transmission system can be guaranteed completely secure.

Your Privacy Rights

Depending on applicable law, customers may have rights relating to access, correction, deletion, restriction, portability or objection.

Marketing Communications

Where marketing messages are offered, customers may unsubscribe using the method provided in the communication.

Children’s Privacy

Our website and checkout services are intended for adults. We do not knowingly collect personal information directly from children in violation of applicable law.

International Processing

Information may be processed outside a customer’s country of residence where permitted by applicable law.

Policy Updates

We may update this Privacy Policy to reflect operational, technical, legal or regulatory changes.